You have been repeatedly turned down for promotions despite consistent
stellar reviews, excellent bonuses, impressive pay raises and an array of
other kinds of formal recognition for a job well done. As a member of a
minority, you are beginning to wonder if these rejections are because of your gender, race, sexual orientation or
age. If so, what can you do
about it?
Before generating any hypotheses about your boss' intentions, you should
consider what other factors might be hampering your efforts to be promoted.
Your boss may have reasons that have nothing to do with your minority
status. For example, your she may be more dependent on you than you fully
appreciate. She may, for her own reasons, be afraid to lose you.
Alternatively, there may be other reasons why you are being turned down for
promotions. It is important that you try to learn more about why you have
been turned down so that you can take effective steps to rectify the
situation.
Consider sitting down with your boss in a quiet and non-threatening way.
Tell her that you have appreciated her support over the years and that you
would like her advice and guidance. Start by identifying those things that
you have valued about your bosses recognition of your good work. Say
something like, "I have appreciated your support over the years. I have
always felt recognized and respected for my work. I've appreciated the pay
raises and the bonuses."
Next, candidly describe your situation to her. For example, you might say,
"I have applied for five internal promotions and I have
received five rejections. This has been very difficult. My goal is to grow
within the company. I would like to be promoted. I would like to try to
better understand what I might do to be successful in any subsequent
applications. What do I need to change?"
If these have been her decisions, ask her to help you to develop a plan
aimed at making you more successful in your future applications. Ask her
where she feels your deficits lie. If decisions have been made by others,
ask her to help you to learn more about them.
Make sure to help her to be as specific as possible. To do this I recommend
that you use two techniques, both described in wonderful detail by author Manual
Smith in "When I Say, No, I Feel Guilty." The first technique is
to ask her to elaborate. For example, if she says that you have problems
with your communication skills, say, " I am not sure that I know what
you mean by problems in my communications skills, can you tell me more about
it?"
When she gives you some examples, summarize them and repeat them back to
her; this will show her that you are listening and trying to understand.
The second technique is to agree with her while asking for more information.
For example, she says you have lousy communication skills. You can say,
"Yes, sometimes I feel like I am not a very good communicator, can you tell me more
about it? In what ways do you feel that I am unclear or ineffective?" Keep
drawing her out. Your task is to get as clear a picture as possible of just
how she sees you.
Allow her to give you complete feedback. Let her criticize things that may
be related to your "differences." The key here is not to disagree or to
become adversarial, but rather to listen and to encourage her to be
completely candid. With this information, you can more effectively chart
your course.