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Negotiating Salary After a False Start
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Dear Dr. Friedman:
I am a graduating senior with a major in computer science. I have 15 job offers. My question is how do I go about negotiating salary without alienating my future boss. I sought advice from our career center and I was advised that I should not discuss salary until I was already "on the job". I followed this advice. However, in retrospect, I feel that I made a mistake. I was offered about 25% less than I thought I could command. So, I guess my question is twofold. First, how should I have negotiated salary? Second, given that I have already done the "dirty deed", how can I rectify my mistake?
Sign me Oops
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Dear Oops:
I suspect (hope) what your career counselor meant was negotiate salary
after being offered the job but before accepting it. Because once you
have accepted the position, it is too late to negotiate salary. I will
focus on the first part of your question. I promise to address the
second question in a future column. However, to my knowledge, one of the
very best experts on salary negotiation is Jack Chapman. I would advise
you to buy his book,
Jack Chapman's, "How to Make a Thousand Dollars a Minute" I have found this book to be exceptionally useful in helping clients to negotiate salary. An easy read, it can be read in one sitting. More importantly, it spells out a step-by-step approach to increasing your salary, immediately. I recommend reading it prior to any salary negotiation. to read it, memorize it and practice what it preaches.
Before negotiating salary, it is important to know a few things. First,
it is important to know about all of the possible or likely perks in
your field. Most positions offer: health benefits, pension plans, paid
sick days, paid personal days, paid vacation time. In some fields,
companies offer professional training and educational benefits. It is
important to find out about the range of benefits in your field prior to
negotiating salary as these benefits can be quite valuable. I know of
one former secretary with a Carnegie Mellon degree in Computer Science;
the degree was one of her fringe benefits. So, depending on your career
goals, benefits can be very valuable!
Second, it is important to know the salary ranges of people in your
position. Often this information is readily available by checking with
your trade organization. Alternatively, hopefully your career center
tracks this type of information. It would be great if you could find
out how much money students, from your university, in your major were
able to command last year. In fact, perhaps other students were
recruited and hired from the same 15 companies last year. If so, what
were they offered? If your career center is not tracking this
information, you may want to see if your department is willing to do it.
Start by telling them about your own disappointing salary negotiation
experience.
A third piece of information you need is, how do you stack up compared
to other majors? Does your school have one of the best programs? Are
you trained much better then people who are trained elsewhere? How do
you compare within the major? Do you have special skills? Are you an
interpersonally skilled person in a field renown for producing
well...people who are, should we say, less socially comfortable? Do you
have special internship experiences?
Armed with this information and Jack Chapman's book, I would follow Jack
Chapman's famous advice. When the prospective employer asks you how
much you want to make, I would say, does this mean that you are offering
me the job? If the employer says, I am not sure, or well I need to know
your salary qualifications, I would follow Jack Chapman's advice, which
is to say something like, "Hmmm. I am not quite ready to discuss salary.
Right now, I would like to clarify, am I the person for the job? Can I
be a top performer for you? Am I a good fit for your company? If so,
you seem like a fair person and I am confident that we can work out a
fair compensation arrangement."
The key is never to discuss salary until you have a clear, unambiguous
indication that they want to hire you. Do not negotiate salary until
you have been told explicitly, we want you. What will it take us to get
you here?
Then you're ready especially if you have done your research. You say,
"well I am sure that the company has well established ranges for people
in my role, what were you thinking?" The key is to let your employer
state the range first. Then, according to Jack Chapman's helpful book,
you reiterate the number. $40,000. Then, you just wait silently. It is
amazing. People often increase their offer. There's a lot more to be
said about this topic...and, I will be devoting future columns to it.
Good luck.
Dr. Friedman
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Connect with Dr. Lynn Friedman
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